Original topic:

URGENT!!!!!!! SM-M21SF/DS 64GB - Samsung mobile not getiing any signal after the new update

(Topic created on: 11-11-2020 03:04 PM)
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NishiSrivastav
Beginner Level 2
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Galaxy M

Hi Team,

I am getting a "NO" signal problem/ "No SIM Card Inserted" msg when ever I use my mobile these days in my both sim slot, please do it on priority basis as I cannot make any calls. I checked with JIO and Airtel network customer care and they couldn't found any problem and asked to check with Samsung and mobile issue.

 

Regards,

Samsung Customer

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5 Comments
Anonymous
Not applicable
Galaxy M
1. Try with a SIM that has good reception
2. Try inserting your SIM to other devices for checking
3. Try Factory Reset
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Galaxy M
in my galaxy m21 maximun time network shows emergency calls only even sim is installed and no calls nd no signal.. tired of doing ✈ airplane mode on n off ..but in other mobile sim sim is working best. Is anyone knows the solution .
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