Original topic:

Touch not working after October update Samsung M 30S

(Topic created on: 10-23-2020 10:59 PM)
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Amritesh_Dhar
Beginner Level 2
Options
Galaxy M

HI All,

Today I updated my phone to October security update on my samsung M30 S, After update my phone's touch screen is not working. Do anyone else is facing the same issue? and can someone provide any help without deleting phones data

 

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5 Comments
Ehsank
Expert Level 5
Galaxy M
totally not working or some delayed response?
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KTR007
Active Level 4
Galaxy M
I am also facing problem
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Galaxy M
please share an error report in the get help section 🙏
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Galaxy M
kindly share an error report in the get help section 🙏 and please keep me in loop for the same
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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