Original topic:

Touch issue

(Topic created on: 05-30-2021 10:24 AM)
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TonyRocks
Active Level 4
Options
Galaxy M
Hi I'm using Samsung M30s from the last month to till now I'm facing ghost touch which means automatic touch issue in my device and how to fix 
7 Comments
AGalaxyuser
Expert Level 5
Galaxy M
Sometimes it happens with the touch because of software problems. It may be a bug. If the problem is not serious, you can wait for the next update.
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TonyRocks
Active Level 4
Galaxy M
But currently my OS version is android 11
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AGalaxyuser
Expert Level 5
Galaxy M
If there's a bug it'll be fixed in next update.
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TonyRocks
Active Level 4
Galaxy M
I have to wait till android 12 right
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Diya22
Active Level 9
Galaxy M
No next security patch
Samsung will fix in that update.
A80 also has ghost touch issue after Android 11
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TonyRocks
Active Level 4
Galaxy M
Have you gone to service center or else waiting for next update
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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