Original topic:

Too Slow-M30s

(Topic created on: 05-19-2020 06:03 PM)
117 Views
KishanThummar
Active Level 1
Options
Galaxy M
Why galaxy M30s is too slow even with 6 GB of RAM and 128 GB of ROM? It is too slow to jump between apps and getting response after a click. Is samsung planning to release an update to make this device actually fast?
3 Comments
Jiyodilse
Active Level 9
Galaxy M
reset your device via recovery mode once...
0 Likes
Jawedalam
Active Level 4
Galaxy M
My M30s 6 gb ram 128 gb rom wifi Problems Network issues touch vibration button off option not show Problems solution

cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We at Samsung understand your concern. Kindly follow the below mentioned step to improve the performance of the device:

 

  1. Space availability (Storage & Internal memory): To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''.
  2. Clear cache memory of a particular application: Settings>Apps>Select particular app (e.g. Samsung Internet)>Storage>Clear Cache

For more information about hanging related issue, you can also follow below mentioned link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

If the issue still persist, register your concern in Samsung Members Application (Samsung Members App Get help> Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

0 Likes