Original topic:

The back button is not responding sometimes in Galaxy M52 5G

(Topic created on: 01-26-2022 11:55 AM)
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BDey
Beginner Level 4
Options
Galaxy M
The back button on Galaxy M52 5G wouldn't respond sometimes. It would start responding after 5-10 seconds. 

Even sometimes some parts of the UI of an app would stop responding for a few seconds.

Is anyone else experiencing this issue with their M52 5G?
6 Comments
WalkieTechie
Expert Level 4
Galaxy M
Yes, it's happening. Go to Apps > One UI > Storage > Clear data. Also, in Apps section click on 3 dots in the right and select Reset app preferences.
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BDey
Beginner Level 4
Galaxy M

@WalkieTechie Are you using M52 5G, too? If you are, please first confirm if these steps indeed solved your problem.

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WalkieTechie
Expert Level 4
Galaxy M
No, I'm not using the same phone but I faced the same issue yesterday. Then I followed these steps and I have not faced the same issue again yet.
Galaxy M
It worked for me bro!!
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy M
Yes, it is happening since 4 5 days.
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