Speaker Problem

[asadbabu]

Help me

[Helpinguy]

You should go to the customer care center if your phone has a warranty then no problem

[Helpinguy · Accepted solution]

Ok before going to customer care center do a factory reset i hope it will be fixed

[asadbabu]

have factory reset the sound does not come

[Helpinguy]

Bro explain actually what happened to you.

[asadbabu]

Suddenly the sound stopped They say they are looking at the mobile repair shop CUP Problem

[Helpinguy]

Come to DM

[umesh30]

Perform speaker test in diagnostics section in this samsung member app and check that it shows normal or not...

[asadbabu]

Not

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Clear Sound Picker data: Settings>>Apps>>Filter and Sort>>Enable "Show system apps">>Ok>>Search Sound Picker>>Tap on storage>> Clear data of Sound Picker.

Clear SoundAlive data: Settings>>Apps>>Filter and Sort>>Enable "Show system apps">>Ok>>Search SoundAliver>>Tap on storage>> Clear data.

Clear Adapt sound data: Settings>>Apps>>Filter and sort>>Enable "Show system apps">>Ok>>Search Adapt Sound>>Tap on storage>>clear data

Reset app preferences: Settings >> Apps >> Three dots (Appearing at the top right corner) >>Reset app preferences >> Reset

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support