Original topic:

Sound problem after update

(Topic created on: 05-03-2021 03:27 PM)
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n_e_k_on
Expert Level 1
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Galaxy M
I asked samsung about the sound problem faced by me after update of one ui 3.1 and they replied this.


image

What should I do now ??
I had sent them log files..
10 Comments
Galaxy M
Goto Samsung members, get help, error reports. Send it.
n_e_k_on
Expert Level 1
Galaxy M
Did already 🙃
Rangez
Active Level 6
Galaxy M
Yes same with me I too use M01 and have sound issues only on earphones after the update to Android 11. Earlier it was fine.
n_e_k_on
Expert Level 1
Galaxy M
Me too 😅
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SG05
Active Level 5
Galaxy M
Brother your fonts name??
n_e_k_on
Expert Level 1
Galaxy M
Cool dazz
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SG05
Active Level 5
Galaxy M
From where you download?
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n_e_k_on
Expert Level 1
Galaxy M
I downloaded it from a YouTube video
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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