Resolved! Solved

Original topic:

Sofware or Hardware error?

(Topic created on: 04-21-2020 06:39 AM)
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KaeM4Xevo
Active Level 1
Options
Galaxy M
My Samsung Galaxy M20 Get a spam Notification!
The Notification telling is a USB Cable Connected / disconnected! Every time i can't force tostop it!
So The Phone Not Getting lock and the battery get down faster and the phone get hot_
So please if there is any suggestion for that problem just tell me in the comments bellow!
I really need to solve this Problem×


#samsung_support!
#Galaxy_M_Serie
#Problem
#Help

2 Solutions


Accepted Solutions
Solution
hedgehog
Expert Level 5
Galaxy M
clean your usb socket

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Solution
hedgehog
Expert Level 5
Galaxy M
main reason for all to fail is bug instability you can either wait for next stable update or follow some advice and tips I could give you
1 use adaptive battery
2 use medium power save
3 prevent background apps from consuming data in battery device care
4 put unused apps to sleep
5 reduce some permissions given to apps that are not necessary for running of app
6 use dark mode
7 use location when necessary as in maps Google search or any location based app else constant use loads battery causing heating
8 prevent network inputs like NFC bluetooth WiFi from working together too many network inputs will cause heating and lagging
9 while charging keep phone idle
10 turn off auto sync use when necessary
11 reset phone settings once clear cache
12 if nothing works once try factory reset
13 charge in cool conditions as outside weather will be hot these days
14 dont use vibration if not necessary
15 use accubattery for complete battery diagnostics
I hope this helps because one ui bugs can be fixed by samsung when new updates come till then try these tips they could help to reduce battery heat up and loading so that smooth charging works and device runs smoothly

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10 Comments
ss1234
Active Level 5
Galaxy M
hardware issue
clean charging socket
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KaeM4Xevo
Active Level 1
Galaxy M
i do! But still the same Problem!
0 Likes
Solution
hedgehog
Expert Level 5
Galaxy M
clean your usb socket
KaeM4Xevo
Active Level 1
Galaxy M
same problem! i clean it with some airpress!
0 Likes
KaeM4Xevo
Active Level 1
Galaxy M
its just fixed after i turn it off for a 1 day 👌
0 Likes
hedgehog
Expert Level 5
Galaxy M
factory reset once
Samsung_Support4
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Perform Battery Optimization:- Battery optimization helps you to boost the battery performance of your device.
To check battery optimization:- Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

 

2. Kindly turn off the smart features of the device and other connectivity features (like advance feature and Bluetooth, Wi-Fi, etc.) when not in use, which will eventually help you to reduce battery power consumption). Follow the below steps to turn off: Swipe down on the home screen to open notification panel> Tap on Bluetooth, hotspot, etc. to turn off

 

3. Device network fluctuation:- Kindly check whether mobile network fluctuates frequently or

network signal is low in your area. In both cases battery will drain considerably fast. We recommend you to avoid usage in area with low network/fluctuation.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Solution
hedgehog
Expert Level 5
Galaxy M
main reason for all to fail is bug instability you can either wait for next stable update or follow some advice and tips I could give you
1 use adaptive battery
2 use medium power save
3 prevent background apps from consuming data in battery device care
4 put unused apps to sleep
5 reduce some permissions given to apps that are not necessary for running of app
6 use dark mode
7 use location when necessary as in maps Google search or any location based app else constant use loads battery causing heating
8 prevent network inputs like NFC bluetooth WiFi from working together too many network inputs will cause heating and lagging
9 while charging keep phone idle
10 turn off auto sync use when necessary
11 reset phone settings once clear cache
12 if nothing works once try factory reset
13 charge in cool conditions as outside weather will be hot these days
14 dont use vibration if not necessary
15 use accubattery for complete battery diagnostics
I hope this helps because one ui bugs can be fixed by samsung when new updates come till then try these tips they could help to reduce battery heat up and loading so that smooth charging works and device runs smoothly
0 Likes
deva1998
Active Level 2
Galaxy M
same problem tell me solution bro
my mobile samsung m20