Software update is not working in my phone

[ShammiNoor]

Last few days have received software update notification. Whenever I have tried to update my phone it doesn't work. Don't understand where is the problem.

[Itsdebby]

Reboot and try again

[ShammiNoor]

Did it several times. But failed to get update.

[Itsdebby]

Visit service center

[rap1021]

Update it using smart switch on pc

[ShammiNoor]

Update completed. Thank you.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support