Original topic:

Software Update for Galaxy M21

(Topic created on: 04-13-2021 06:22 PM)
318 Views
gambler27
Active Level 4
Options
Galaxy M
Here comes the security update of April for Samsung Galaxy M21 
In which solves some minor bugs

image



3 Comments
Galaxy M
Bro It's Still March Patch or Without Any Reason They Left Update
0 Likes
Cs member1
Active Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge and understand your concern and apologies for the same. We would like to request you to kindly share the below mentioned details along with the error log file. So that we can share with the technical team and after the analysis, the team will get back to you with the relevant answers. 

1.  Please share the exact scenario where you feel the camera performance has degraded.

2. Also attach the Supporting images/videos.

Note: The path to share the error log file is (Open Samsung Members Application > Get help > Send Feedback > Error report). Also please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Cs member1
Active Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge and understand your concern and apologies for the same. We would like to request you to kindly share the below mentioned details along with the error log file. So that we can share with the technical team and after the analysis, the team will get back to you with the relevant answers. 

1.  Please share the exact scenario where you feel the camera performance has degraded.

2. Also attach the Supporting images/videos.

Note: The path to share the error log file is (Open Samsung Members Application > Get help > Send Feedback > Error report). Also please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes