Software Update Information Samsung M02

[Anonymous]

Hi there.I have a samsung M02 and its now on july security patch.Does anyone have any information about when samsung will provide august security patch update.I am having a lot of issues after the update.

Now facing battery drain after update.

Quiet a laggy and frustrating experiece

And above all the worst one is screen not turning on even after double tap or pressing power button.But turns on after pressing power key more than 5 times 

So Samsung please provide an update to solve this

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/  

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/  

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,   
Samsung Customer Support