I installed snapchat in my Galaxy M21, but the front camera stays zoomed in while using the app. Front camera appears normal when using the native camera app, just not in Snapchat.
Dear Samsung Member,
Greetings from Samsung Customer Support!
Kindly be informed Snapchat is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.
You can try after clearing the app cache by following below steps: Go to settings > Apps > More option > Show system apps > Select the application > Storage > Clear cache.
Thank you for writing to Samsung.
Samsung Customer Support
This is definitely a Samsung issue ! All the new phones come with super zoomed front cameras . Its ridiculous so its not just snapchat. Looking through the samsung camera all I see is my face zoomed. For such a large company and so many complaints on this issue for years now, you guys should of had a solution for this . Nobody wants to see a zoomed face.