Original topic:

Slow charging issue

(Topic created on: 05-07-2021 11:48 AM)
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jai arora
Beginner Level 3
Options
Galaxy M
After the update of m31s April 2021 ui 3.1 march security patch. Android 11 i am facing an issue of slow charging issue on fast charging mode and drop issue also... please tell if anyone facing same.
5 Comments
Galaxy M
Once Factory Reset Your Device
Galaxy M

Charge your phone when the phone has 10-40% charge and always charge with original Samsung charger to avoid battery damage.

madhavi_125
Active Level 4
Galaxy M
Try these

1. Always charge your device in cold temperatures hot temperatures are not good for charging.
2. Restart your device daily once.
3.Put apps to sleep which you dont use too often.
4.If the above steps dont work once factory reset the device.

If any of the above steps don't work then visit service center.
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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addycodo
Active Level 1
Galaxy M
i m also facing same problem in my m31s please tell me if your problem is fix and how
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