Original topic:

Slow charging in M30s after upgrading to one ui 2.0

(Topic created on: 03-21-2020 08:26 PM)
2139 Views
arsh929
Active Level 4
Options
Galaxy M
After updating to android 10 with one ui 2.0 
The speed of charging has drastically slowed down.

I am experiencing this on samsung galaxy M30s


Please fix the issue in the next update
17 Comments
Sciphile
Active Level 10
Galaxy M
Charging speed is same for my M30s. It still takes the same amount of time to charge after update.
0 Likes
Siva4
Active Level 7
Galaxy M
yes slow charging am also using m30s
ANSAR23
Active Level 5
Galaxy M
charging time same
0 Likes
ARUNHJP
Beginner Level 4
Galaxy M
my phone is taking too long to charge after getting Android 10 update
cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

1. Close background running apps when not using them.

2. Avoid usage of mobile phone during charging: avoid the usage of the mobile phone while charging.

3. We always recommend to use genuine Samsung charger for charging your device.

 

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
sunilpadhy5
Beginner Level 4
Galaxy M

All this already done..please resolve issue from ground level.

EswarSanthosh
Active Level 1
Galaxy M
I have using two m30s Mobiles both having slow charging problem. kindly help
ChintanDon
Beginner Level 3
Galaxy M
my m30s take 1 hour for 10% charge..
mrarjunsingh15
Beginner Level 2
Galaxy M
takes 4 to 5 hours after one ui 2.0 update.... kindaly arrenge new update with error free.