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03-21-2020 08:26 PM in
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03-21-2020 08:48 PM in
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03-21-2020 09:13 PM (Last edited 03-21-2020 09:13 PM ) in
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03-21-2020 11:56 PM in
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03-22-2020 08:11 AM in
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04-06-2020 11:58 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
1. Close background running apps when not using them.
2. Avoid usage of mobile phone during charging: avoid the usage of the mobile phone while charging.
3. We always recommend to use genuine Samsung charger for charging your device.
If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-19-2020 11:00 PM in
Galaxy MAll this already done..please resolve issue from ground level.
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04-25-2020 03:35 PM in
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05-06-2020 09:40 AM in
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05-07-2020 12:25 PM in
Galaxy M