Original topic:

Slow app installation

(Topic created on: 09-13-2020 04:00 PM)
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Shoumikkumbhakar
Active Level 8
Options
Galaxy M
I have noticed that it is taking too much time to install an app or game 😕. Yesterday I updated Samsung Internet browser and it took over a minute to install. I have another smartphone with exynos 9609 (which is a bit old than this) installs any app within seconds. Is anyone facing the problem? I guess it is a software problem. 
14 Comments
Anikroyale
Expert Level 5
Galaxy M
Motorola One Vision is your older device, right?
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Galaxy M
Nope moto one action. And it installs app flawlessly. I donno what Samsung is doing 🙁
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve network issue please follow below given steps:-


1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Norba
Beginner Level 2
Galaxy M

Hi!

I have the same issue with my Galaxy Note 10 and also had it with my previous Galaxy S8. My current phone has a really fast storage according to the technical details and the specific benchmarks... But somehow a cheap Realme 6S installs every applications way-way faster than my Note 10. Back then my brother's Honor View 10 was far ahead compared to my S8 in the same question. It might be a Samsung "feature".
I don't know what is the reason...maybe the Knox, the McAfee, the UI. Who knows?

 

Fortunately it is not a big deal in most cases, but if there's a much cheaper phone that installs the same applications three times faster... Well, that's a bit embarrasing. Next time when you need to update a dozen of applications and the whole procedure takes a very looong time, You just sign in Samsung Members to ask the big question: WHY?! Just explain it please! If this issue has any reason that makes sense, I will understand and accept!

 

Thanks for the attention,
Norbert

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Dhrum1l
Active Level 1
Galaxy M
I am facing a similar issue with note 20 ultra. and even checked with others and its the same problem. Apps install very slowly on samsung. don't know what the problem but my friends one plus installs apps way faster.
Any settings that need to be changed?
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Galaxy M
I don't think any settings can do it. I feel that it's the problem of the one ui itself.
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Dileepm42
Beginner Level 2
Galaxy M
I am struggling with app I stall on m42
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Kalyan777
Active Level 1
Galaxy M
What Happened
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Dileepm42
Beginner Level 2
Galaxy M
it's running from 10 am morning
neither auto app install is finishing nor manual one is competing
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