Original topic:

Slo-mo frame drops in Galaxy M21

(Topic created on: 08-05-2020 06:01 PM)
141 Views
yawan
Active Level 2
Options
Galaxy M
Guys, is there anyone else who have noticed the frame drops in Slo mo in Galaxy m21. If so, I request Samsung Techs to work on this.
3 Comments
Galaxy M
yes there are some frame drops in Galaxy M21 's slow motion video.
0 Likes
cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
yawan
Active Level 2
Galaxy M
Already done that.... But still having the same problem.
0 Likes