same thing happen with me but i used many samsung item but i have been cheated by samsung
when i bought this phone after 3 month screen went blank so i got changed and after 2 months it ear phone dint worked so again i changed and after that all working well and i aslo went to renew my insurance policy so they store people said that they are not renewing so i went back and after that new software update came so as usal i did update and after update my camera front and back both went blank nothing come and it says you cannot use more than one application that uses camera at the same time camera will close . this message come
s so i went to store again so the person there told that software problem i said ok he did software update and charged something 250 rs but nothing happen and he gave bill of service not of software update that is also great thing from Samsung . and after talking o customer care no reply came . till today thanks again but i will never ever buy Samsung any product in my life.
because the store person he told lie company sold faulted pc and on telling that need to renew policy they said we cant and after expiry i talked coustmer care they said sir u should inform us why they dint renew so all great people and great company .it is better i had apple and vivo they are good in service and also in telling truth . no like samsung