Original topic:

Serious camera issue in M30 Android 10

(Topic created on: 12-15-2019 10:06 PM)
17857 Views
iamadarshkumar
Active Level 1
Options
Galaxy M
After updating to Android 10, My galaxy M30 is not able to open camera app 80% of the time. Everytime I open the camera app, the screen goes black and the app exits saying that "You cannot use more than one application that uses camera"
I have tried every possible solution on the internet but no luck.
I even did a factory reset. But nothing.This is really frustrating now. I wish I could rollback to Android Pie.
If anyone is facing the same issue after the  update, please let me know.



Here's how camera looked like when I had this problem:

image


115 Comments
Galaxy M
send this to feedback page
0 Likes
Galaxy M
Yeah did that. Do you have an M30 as well?
AmitkumarIT
Active Level 9
Galaxy M
i also did but not found any problems. even front camera is improve then previously.
much beautification has gone...
reset your camera app under application
0 Likes
Galaxy M
camera stability comes with update Samsung is pretty slow in giving updates so wait for it
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Adarsh_deo
Beginner Level 2
Galaxy M

Dude I'm also facing the same problem 

sidbhokare
Active Level 8
Galaxy M
2 camera apps doesn't work simultaneously on any phone try clearing first app and then open another...its that simple
0 Likes
Galaxy M
Of course it won't work. But I don't have any other camera app. Plus I tried booting in safe mode as well. Also did a factory reset. Nothing works.
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Hi there,

We would request you to visit the Samsung service centre as your device needs the physical inspection. For address details of Samsung Service centres follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

Regards,

Team Samsung Members

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stark8954
Active Level 1
Galaxy M
I already visited to samsung service centre
but they are not entertaining well
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