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Original topic:

Sensor

(Topic created on: 01-29-2023 10:42 PM)
564 Views
raziiiii
Active Level 1
Options
Galaxy M
Dear sir in my device not working fingerprint asking fot fingerprint censer calibration so plzz help me for this problem plz
8 Comments
shiv7688
Active Level 7
Galaxy M
If you can share the photo of the error coming then it will be great to understand the issue.
Till then of your phone is not reading you finger print then just try to register the same finger 2 times and then try. It might help. And if the issue is something different then please share the screenshot of error.
Cheers 😊
0 Likes
raziiiii
Active Level 1
Galaxy M
This is the problem Screenshot_20230130-003154_Settings.jpg
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ghuFi3
Beginner Level 2
Galaxy M
Remove glass protector if it is installed.
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raziiiii
Active Level 1
Galaxy M
Haa that installed before a month the problem starter from yesterday
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Samsung_specialist
Community Manager
Options
Galaxy M

Hello,

 

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/

0 Likes
ProgRidha
Active Level 10
Galaxy M
This error means that ur Optical Fingerprint Sensor needs calibration I think better to take it to the service center since there is a tool kit needed to do this
0 Likes
raziiiii
Active Level 1
Galaxy M
Ok tq ☺️
ProgRidha
Active Level 10
Galaxy M
Pleasure 🙏
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