Original topic:

Screen problem

(Topic created on: 03-29-2023 10:55 AM)
41 Views
Vanadium
Beginner Level 3
Options
Galaxy M
Hi all, 
I recently dropped my Galaxy M31s and the screen got cracked.
I did not have a screen guard on the phone.
The display works well but the glass of the screen has got many cracks.
What should I do?
Any suggestions?
6 Comments
Galaxy M
Get it replaced as it will keep on increasing..
Galaxy M
If the screen works fine, no need to replace
If u find this helpful kindly click on the three dots and click accept as solution
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SubhankarRout
Active Level 9
Galaxy M
Get the screen replaced asap or else the cracked screen won't withheld pressure & may bring down the touch issues
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AKSM215F
Active Level 8
Galaxy M
Also display is AMOLED so will be Damaged soon
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Members_tmEwgTk
Beginner Level 4
Galaxy M

same problem🙂

 

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