Original topic:

Screen Flickering issue in galaxy m31s

(Topic created on: 10-13-2020 10:24 AM)
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Srijan8370
Beginner Level 4
Options
Galaxy M
When I saw any hd video 4k in YouTube then in the full screen mode the video plays but the screen light flickers.what is the reason of this?And how to fix it?Please suggest me any suggestions...

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3 Comments
Galaxy M
This problem can be solved by Samsung through software update. My device m11 has also this issue only in the dark mode. Don't understand anything
Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

royo
Beginner Level 2
Galaxy M
Even in safe mode, it is flickering. What to do now?
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