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Active Level 1

Hi All,

 

Last week I purchased the Samsung Galaxy M30s phone and overall mobile is average with one MAJOR problem (Heating Issue)...

 

From last one week one issue I observed is the upper portion of the screen is becoming bit hot (may be due to processor overload ??) even if I use the mobile only for 10 mins (with Whatsapp and Youtube) / during the call for 10 mins and the backside of the mobile is getting slightly hot as well.

 

Not tried how much heat it dissipates if I use mobile for long time / play any games...

 

Please let me know if anyone else has observed this issue / if any suggestion / solution to solve the same.

 

Thanks,

Suhas

10 Comments
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Beginner Level 2
yes bro i ve also facing same problems
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Active Level 5
check for software updates in setting and if there is no update then in membership go to live chat and tell your problem to Samsung care.
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Expert Level 1
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Expert Level 5
Can you please do me a favour and like this post? Thankyou!
https://r2.community.samsung.com/t5/Galaxy-Gallery/Diwali-with-Galaxy/td-p/2625921
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Active Level 9
no such problems with my m30s
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Active Level 9
atleast not with regular usage.videos etc. plus i don't play high graphics intense games.
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Active Level 1

Okay. Thanks for your response.

I think you are lucky to get that device with no such issues. for me even if I speak for 10 mins over call, mobile is getting bit warm /hot.

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Expert Level 3
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Active Level 5
check for software updates in setting and if there is no update then in membership go to live chat and tell your problem to Samsung care.
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