Original topic:

Samsung shop not working properly

(Topic created on: 05-12-2021 07:37 PM)
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ashok998
Active Level 1
Options
Galaxy M
Galaxy m51
Samsung shop is not working properly. 
When I tray to purchase some item or try to add it in the cart,message comes....
Something went wrong. 
3 Comments
Tan98
Active Level 9
Galaxy M
It should be out of stock or can't deliver to your desired address
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ashok998
Active Level 1
Galaxy M
But I am able to purchase through my galaxy app.

Screenshot_20210512-201430_My Galaxy.jpg

Screenshot_20210512-201410_My Galaxy.jpg

Screenshot_20210512-201451_My Galaxy.jpg

Screenshot_20210512-201420_My Galaxy.jpg

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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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