Original topic:

Samsung m51 Screen flickering

(Topic created on: 11-07-2020 06:30 AM)
1469 Views
nbhowmik3
Active Level 4
Options
Galaxy M
This is the 3rd day of my phone any i was typing a message and my screen start flickering is this a software issue or hardware please say what to do
11 Comments
sunjay98
Active Level 6
Galaxy M
hardware issue
s4s
Active Level 7
Galaxy M
i don't have any flickering check with samsung care
vishal5685
Active Level 7
Galaxy M
visit samsung care
KirKirKiran
Active Level 6
Galaxy M
i had this issue. but it's less now
badallalwani
Active Level 5
Galaxy M
turn of auto brightness
nbhowmik3
Active Level 4
Galaxy M
okkk bro i turned of auto brightness today and tgis happened
badallalwani
Active Level 5
Galaxy M
is it fine now?
0 Likes
nbhowmik3
Active Level 4
Galaxy M
it was not happening all the time it happened once and that day i turned off auto brightness
0 Likes
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness. 


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support