Original topic:

Samsung m35 5g battery drain

(Topic created on: 12-01-2024 04:04 PM)
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Vivek5665
Active Level 1
Options
Galaxy M
My Samsung m35 5g is draining battery very fastly. It is provided with 6000mah battery but it is not performing like 6000mah. I bought this phone in November 2024. Anyone are facing this issue tell me.
14 Comments
Vivek5665
Active Level 1
Galaxy M
What was their response
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Galaxy M
They said troubleshooting and nothing massive change
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Vivek5665
Active Level 1
Galaxy M
What should i do now wait for next update or should i vist samsung service center again can any one say
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manzarkhan
Active Level 5
Galaxy M
Bhai mere M35 me v battery drain bht fast ho raha tha par update check karo abhi update aa gaya hai update karne ke baad mera battery drain issue fix ho gaya aap v update karlo bhai 🥰
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