Original topic:

Samsung m31s battery drain issue

(Topic created on: 10-01-2020 08:08 AM)
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Raja721424
Active Level 1
Options
Galaxy M
Samsung m31s battery drain issue and charging slw and anadhar problem please naw software update and all problem solved 
5 Comments
Ehsank
Expert Level 5
Galaxy M
if you not yet done do these settings to save more battery life and observe for next 1-2 days

1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

Besides above settings do some more settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party(LIKE FACEBOOK, INSTA,YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery?)


6. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.
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Ehsank
Expert Level 5
Galaxy M
and if my given settings/comments will work for you then you can accept as solution by CLICKING on 3DOT at my comment
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Rajeev1992
Active Level 1
Galaxy M
same problem in my mobile m31s
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nithin11
Active Level 1
Galaxy M
same problem in my m31s
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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