Samsung m31 mobile issue

[pujarii]

Please don't Buy Samsung m31 phones this mobile facing serious problems it was Automatically freezing and Restarting...  10 to 20 times in every day   I visit Samsung service centre they said change motherboard it's cost was 80000Rs   I purchased this At cost of 18000 

[MAHESAMSUNG]

Members of M31, Pl respond the posting of Sri. Pujarii.

[SrajTech]

Hey, please check my latest post
Samsung has accepted its fault and providing free motherboard replacement or repair

[BlackXavier]

is it applicable to all device with same specific problem...

my friend has galxy m31s and has same problem mentioned above from yesterday....

can you help us with some advice...

[SrajTech]

Yes, all exynos 9611 phones

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support