I got a minor update notification ( security update ) after the update my mobile crashed and stuck on the Samsung logo. I am unable to do factory reset or recovery.
Samsung Care told me that the motherboard issue and which costs me Rs 9000+ INR, my warranty got expired couple of weeks ago. I brought this mobile during last year's sale period. Is this a pre-planned activity? to send an update and crash all the phone? so that everyone will purchase hardware?
I don't see these types of silly issues in Chinese phones. Still I am confused about how the security can crash the motherboard... Samsung please stop cheating people.
Actually i am interested about only Samsung and Nokia mobiles.
We would like to inform you that as you have tried all the steps we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/
