Original topic:

Samsung m30 s stuck

(Topic created on: 04-08-2020 09:36 PM)
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Vishal23
Active Level 1
Options
Galaxy M
My m 30s phone stuck after updated plz stuck on samsung logo plz say me what I do I want also my data
8 Comments
Galaxy M
Try Updating Through Odin.
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Vishal23
Active Level 1
Galaxy M
plz tell me process
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Galaxy M
You Can Watch Videos On Youtube because its a bit long process.
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Hanumant1708
Active Level 3
Galaxy M
hold power key and volume down key for 30 sec.phone will be reboot.(restarts)thanks
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Vishal23
Active Level 1
Galaxy M
I try but not start my phone
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Hanumant1708
Active Level 3
Galaxy M
after lock down visit nearest services centre..
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Vishal23
Active Level 1
Galaxy M
ok thanks
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

We are very sorry for the inconvenience caused to you regarding the software update in M30, we request you to kindly contact us through below channels so that we can asssit you accordingly. And provide you the resolution for the same.

 

kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).

Note: Please send device log files of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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