Samsung m20

[vigneshvikky123]

While using internet in Samsung m20 it will connected for few minutes and after it becomes disconnected then restart my mobile then again it become connected to few minutes then disconnected the problem occurs frequently

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "internet" issue please follow below given steps:

1)  Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

2) Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> network mode SIM1 or SIM2 > Network mode> Select LTE/3G/2G auto connect)

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support