Original topic:

Samsung galaxy m21 camera problem

(Topic created on: 07-23-2020 01:52 AM)
1523 Views
lemonkhan
Active Level 3
Options
Galaxy M
Samsung M21 
The slow motion of this mobile phone is working properly.
 The slow motion videos are not playing smoothly.


12 Comments
lemonkhan
Active Level 3
Galaxy M
there are no option of FPS
Aashish
Expert Level 4
Galaxy M
Slow motion is locked at 480 fps and if you shoot in artificial light which oscillates (due to AC current) then video will have flickers.
lemonkhan
Active Level 3
Galaxy M
Here is a screenshot of the slow motion setting
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Parthh10
Active Level 7
Galaxy M
what is the issue exactly? you said slow motion is working properly but not playing smoothly? can you please elaborate on it?
lemonkhan
Active Level 3
Galaxy M
Slow motion video does not run smoothly..!
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Parthh10
Active Level 7
Galaxy M
slomo and super slomo works best in daylight.. if the lighting is not proper no phone will be able to give good results..
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lemonkhan
Active Level 3
Galaxy M
This problem occurs even after having enough light
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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roshanprajapati
Beginner Level 2
Galaxy M
when I am download this update 2 august 2020 then my mobiles camera not working properly and getting stuck.
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