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Active Level 1
Samsung galaxy m20 me pubg app open hokar kyo close ho ja raha hai...pahle nhi hota tha but ab colse app ho ja raha hai.... koi solution..ab mere phone me pubg mobile nhi chelega kya😪😪
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Active Level 10
Clean pubg cache and data and re login or download everything after that
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Active Level 1
bhai open krne pe phone hi screen of ho ja rahq hai
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Active Level 6

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

You may need to try clearing the app cache and data within your Settings to resolve this issue:

>>>Launch your settings>apps>crashing app>storage>touch clear cache &clear data.

 

If the issue still persist, kindly send us the error log file within 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application>get help >send feedback > error report.

 

Thank you for Writing to Samsung.

Warm Regards,
Samsung Customer Support

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