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06-02-2020 03:40 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
You may need to try clearing the app cache and data within your Settings to resolve this issue:
>>>Launch your settings>apps>crashing app>storage>touch clear cache &clear data.
If the issue still persist, kindly send us the error log file within 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application>get help >send feedback > error report.
Thank you for Writing to Samsung.
Warm Regards,
Samsung Customer Support