yes .i agree with you ..i am m21 user .i don't face this type of issue ..my phone is almost 1year old ...but still i don't choose Samsung again. because of poor network service, heating issue on charging. .i also see lots of flagship user also facing this type of issue...so better to avoid Samsung...mi ,realme, oneplus, is much better then hangsung..atleast they provide better service ......thats totally our big fault in life to choose Samsung phones..really 15k wasted ..
Dear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Samsung Customer Support