Original topic:

Samsung Notes problem in galaxy M40 after latest update

(Topic created on: 04-02-2020 11:35 PM)
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Dev90
Active Level 1
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Galaxy M
I m unable to open the old Samsung Notes in my Galaxy M40 mobile after updating my mobile on 11th March 20. Any body can help on it? Even new notes are also not opening... 
4 Comments
Anikroyale
Expert Level 5
Galaxy M
Check of there are any updates in Galaxy store.
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Anonymous
Not applicable
Galaxy M
just uninstall it and reinstall....no notes will be deleted
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klnvs
Active Level 4
Galaxy M
check if there are any updates are or not and in my phone it is working and I am also using the Samsung galaxy M40
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Emmanuel_J12
Moderator
Moderator
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Galaxy M

Hey, if you're still facing the issue, then please turn out to the feedback section for help.

 

Kindly follow the steps as below to report an error on the feedback section.

 

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of symptom and attach the system log data (click checkbox)

 

*When you abstract the log file. Please check off the pop-up message: log file delivered

 

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...

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