Haroon01
Active Level 5
Options
Galaxy M
Demand of customer.

SMARTPHONE PREFERENCE 2021
VOICE OF CONSUMER
2021.06.07 - 2021.06.12

Some multiple choices. Selected with V.

1. What is the brand of your mobile
phone? If using more than one please
answer for most frequently used *

Samsung Galaxy M51.
19/500 characters

2. What is the model name of this device
for eg- A10, M10, A50 etc. *

M51
3/500 characters

3. How old would you say this smartphone is? *
[ ] Less than 6 Months old
[v] More than 6 Months but less than 12 Months old
[ ] More than 12 Months but less than 18 Months old
[ ] More than 18 Months old

4. If you were to purchase a new
smartphone in next 2-3 months, how
much would you be willing to pay for it? *

[ ] Less than INR. 10,000
[ ] INR. 10,000 - INR. 15,000
[v] INR. 15,007 - INR. 20,000
[ ] INR. 20,007 - INR. 25,000
[ ] INR. 25,001 - INR. 30,000
[ ] More than INR. 30,000

5. What is the MOST important feature you would consider while purchasing a smartphone in INR. 20-30K range? *

[v] Performance/ Processor
[ ] RAM
[ ] Camera
[ ] Display
[ ] Battery Capacity (mAh)
[ ] Fast Charge capacity (W)
[ ] Looks & Design

6. What is the 2nd MOST important feature you would consider while purchasing a smartphone in INR. 20-30K range? *

[ ] Performance/ Processor
[ ] RAM
[ ] Camera
[ ] Display
[v] Battery Capacity (mAh)
[ ] Fast Charge capacity (W)
[ ] Looks & Design

7. What is the 3rd MOST important feature you would consider while purchasing a smartphone in INR. 20-30K range? *

[ ] Performance/ Processor
[ ] RAM
[ ] Camera
[v] Display
[ ] Battery Capacity (mAh)
[ ] Fast Charge capacity (W)
[ ] Looks & Design

8. What additional features would you like to have in your next smartphone? Choose Top 3 *

[v] IP67
[ ] High MP Front Camera
[ ] Rear Camera OIS (Less Blur and Better Low 
 light images)
[ ] Front Camera OIS (Less Blur and Better Low 
 light images)
[ ] 3X Optical Zoom (Up to 20X Hybrid)
[ ] High MP Rear Ultra Wide 48MP
[v] Stereo Speaker for better & louder sound 
 quality
[v] Noise Cancellation

9. Which of the two would you prefer in
your next smartphone? *

[v] 64MP Camera with OIS (Optical image 
 stabilization)
[ ] 108MP Camera without OIS

10. Which of the two would you prefer in your next smartphone? *

[v] 4000mAh with 65W Fast Charge
[ ] 5000mAh with 33W Fast Charge

11. Which of the two would you prefer in your next smartphone? *

[ ] 4000mAh with 7.4 mm thickness
[v] 5000mAh with 8.0 mm thickness

12. Which of the two would you preferin
your next smartphone? *

[v] Snapdragon processor at INR. 2000 Extra
[ ] Exynos Processor with similar performance

13. How much extra price would you be willing to pay for a smartphone with
108MP camera vs. 64MP camera? *

[ ] Not willing to pay extra
[v] Up to INR. 1,500 Extra
[ ] INR. 1,501- 2,000 Extra
[ ] INR. 2,001- 2,500 Extra
[ ] More than INR. 2,500 Extra

14. How much extra would you be willing to pay for advanced security features in Smartphone? *

[v] Upto INR. 500 Extra
[ ] INR. 501- 1,000 Extra
[ ] INR. 1,001- 1,500 Extra
[ ] INR. 1,501- 2,000 Extra
[ ] More than INR. 2,000 Extra

15. Which of the following Galaxy
Experience Features would you like in your next Smartphone? Choose Top 2 *

[ ] Advanced Camera Features like Single Take, 
 AR Emoji, Super Slow
 
[v] Enhanced Security & Privacy features - 
 Privacy Dashboard
 
[ ] Better Gaming Controls like Quick

[ ] Multi Device Experience like Continuity with 
 TV & PC
 
[v] Bixby Voice Assistant with Indian English
 
[ ] Enhanced Cloud Storage -Additional free 
 cloud storage

16. How satisfied are you with CHARGING SPEED performance of your current smartphone? *

[ ] Extremely Satisfied
[ ] Somewhat satisfied
[v] Somewhat dissatisfied
[ ] Extremely dissatisfied

17. Which Top 2 experiences would you wish be improved in your next smartphone? Choose ONLY 2 *

[v] Software Experience (Bixby,Single Take,Noise Cancellation,AltZ)
 
[v] Innovative Hardware Experience (OIS, Noise Cancellation, IP67)
 
[ ] Better Post sales experience/ Support/ Faster VOC Resolutions

18. What are your TOP 3 concerns with
your current smartphone? Choose ONLY 3 *

[ ] Water related damage
[ ] Battery drain
[v] Slow charging
[v] Device hang/ Sluggishness
[v] Overheating
[ ] Display quality issue
[ ] Poor Camera quality
[ ] Less storage space
[ ] Less Frequent O/S Updates


 #GalaxyM51
 
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