CaptionMaster
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11-04-2024 12:30 PM in
Galaxy MThis fogging will increase as we continue using the camera.
It's evident from these customer comments
It's not for a unit related, the entire M55s lineup has same issue.
Hello everyone,
I recently bought the newly launched Samsung M55s, but I’m already facing a frustrating issue with the main camera sensor. It keeps fogging up, with condensation forming inside the lens as if there's trapped moisture. Initially, I thought it was just my device, but after some research, I found out that many other M55s users are experiencing the same problem. It’s clearly a model-wide hardware defect that Samsung needs to address immediately.
When I took it to the service center, they confirmed the issue but told me they don’t have the necessary spare parts, not even a back panel, to repair it! Apparently, even the service team is waiting for guidance and parts from higher-ups. It’s shocking that a brand as reputable as Samsung would launch a phone without having essential repair parts readily available.
This isn’t just about my device—it’s about the lack of support and reliability for everyone who bought the M55s expecting quality. Samsung needs to take responsibility, provide an official solution, and make spare parts accessible so we’re not left with unusable phones. A simple replacement isn’t enough if the issue is across the entire model.
If anyone else has faced this issue or managed to get it resolved, please share your experience. Let’s push for a real solution from Samsung!
@SamsungIndia @SamsungSupport
8 Comments
mohnish0007
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11-04-2024 01:07 PM in
Galaxy M
King Of Green lines please welcome 💚 🟩 📗 🟢 🍏 🥗 samsung one of the best to experience green lines on phone
Steps to get lines - purchase there premium phone and just wait for 1 year that's it you will get green lines and now enjoy 😉 😀 your money has gone to 🗑 🚮
Steps to get lines - purchase there premium phone and just wait for 1 year that's it you will get green lines and now enjoy 😉 😀 your money has gone to 🗑 🚮
harshit24012005
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11-04-2024 08:26 PM in
Galaxy M
I'm also facing same issues
Battery backup is too low
Only 5 hrs battery backup
And camera is capturing photos in low light in 3-4 seconds
Battery backup is too low
Only 5 hrs battery backup
And camera is capturing photos in low light in 3-4 seconds
CaptionMaster
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11-04-2024 08:28 PM in
Galaxy M
Report issue to service and file a complaint.
harshit24012005
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11-04-2024 08:32 PM in
Galaxy M
7 days complete
CaptionMaster
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11-04-2024 09:00 PM in
Galaxy M
Since it has a 1-year warranty on manufacturing defects, you can contact the authorized service center directly.
harshit24012005
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11-05-2024 08:02 AM in
Galaxy M
Okk
JithinAjith
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a month ago in
Galaxy M
If M55s5g spare parts are available in service center?
JithinAjith
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a month ago in
Galaxy M
If M55s5g spare parts are available in service center?