Original topic:

Samsung M53

(Topic created on: 05-19-2024 11:27 AM)
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ashu9979
Active Level 6
Options
Galaxy M
I am facingan issue my phone is set to standard 60 hz but sometimes it 60hz or sometimes 120hz and i donthave option of adaptive...it one has standard or high ...is it a bug ? Or anything else??
2 Comments
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Galaxy M
Are facing any issue in display
Like black crush.....when dark mode on or watching a movie dark seen
Fade color appears
???????
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