Original topic:

Samsung M52 Mic issue, kids voice getting dropped while video calls

(Topic created on: 10-13-2021 07:54 AM)
547 Views
deepakrana06
Active Level 1
Options
Galaxy M
I facing a typical issue with my M52, while kids talk on video call their voice is getting dropped. Its look like they are speaking from far. Kindly provide solution. 
5 Comments
deepakrana06
Active Level 1
Galaxy M
Yes, but most of the M52 user is facing same issue.
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PranaySama
Active Level 3
Galaxy M
Even in game your mic completely turns off so your teammates can't hear you. Plus the game audio also starts cracking. Btw this happens on speaker. On bluetooth it's just sad.
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.   

Warm Regards,
Samsung Customer Support

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VasudevareddyM
Beginner Level 4
Galaxy M

Yes, it is very annoying. Please resolve it.

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deepakrana06
Active Level 1
Galaxy M
Dear samsung, problem is same after resetting also.
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