Pradyumna4
Beginner Level 3
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a month ago in
Galaxy M
"I'm experiencing a display issue after the recent software update on. A persistent green line has appeared on my screen, which is distracting and affecting my ability to use my device. The line is vertical and located at the middle and left side of the screen. I've tried restarting my device, but the issue persists. I'm using a [SM-M526B/DS] with the latest software version. I've also tried adjusting the display settings, but the issue remains. I would appreciate assistance in resolving this issue, as it's impacting my productivity. Please let me know if there's a software patch or update available to fix this problem."
- Tags:
- freereplacement
3 Comments
goodthings
Expert Level 5
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a month ago in
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
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a month ago in
Galaxy M
Your's most welcome to here.
cs_member10
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a month ago in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support