Samsung M52 Green Line Issue

[Sowmiyanishanthi]

I have purchased Samsung M52 5G last year on March 25, 2022 for Rs 24999. Now, 1 year 8 months is completed. So, the warranty has expired. Last week, I suddenly saw a green vertical line on my phone display. I never dropped my phone anywhere and it has no damage either. The phone was in an idle state only. 

I followed some troubleshooting method as instructed by the customer support which did not solve my issue and finally they asked me go to nearest service centre. So, next day I went to the store and handed over my phone. After the preliminary inspection, they told me that the only option was to replace the display and the total cost is nearly 7000 Rs and warranty is only for 3 months.

The greenline issue seems to be a manufacturing defects from the Samsung irrespective of the series.

I had this problem within 2 years of purchase and it made me depressed. I bought this phone only on EMI and I can't afford to replace the display at that cost right now. Please do the needful.

[CODM6567]

Please mail ur issue in the given link below. Mail to Samsung Ceo.
Then wait and watch, you will recieve a call or mail from their side. Also tweet the same on Twitter tag some tech personality (famous one to draw attention).
Please do a favor, whatever the update you recieve from their side kindly share me so that I can help other users too based on your experience.
Thanks. Link given below.
https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592...

Bookmarking your post.

[goodthings]

My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.

[DineshS12]

File a case at consumer helpline

[gnash]

Check my comments it will guide you to free replacement, just click me profile

[gnash]

Did you got the replacement of display.

[Makson]

I faced the same issue, i mailed, done everything they said and kept me waiting for reply for a month and at last they said replacement only in S series.

[Sowmiyanishanthi]

i got the free replacement for my phone without any labour charge.
Thanks to everyone who commented my post which helped me a lot.

[ROZAJMERI]

I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update one UI version 6.1