Original topic:

Samsung M51

(Topic created on: 04-09-2021 08:51 PM)
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SupriG
Active Level 1
Options
Galaxy M
After software update i lost my all mobile data.i visit samsung gallary but they told the issue is not for software..this is very frustating answer..samsung really dont care of their customer.
5 Comments
Anikroyale
Expert Level 5
Galaxy M
How did you update the software? What method did you use?
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SupriG
Active Level 1
Galaxy M
Wifi..automatically update
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Anikroyale
Expert Level 5
Galaxy M
Did you not take a backup before updating? It is always necessary to take a backup incase something like this happens. There is no way to recover your data now.
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SupriG
Active Level 1
Galaxy M
Ohhh...i have getting error before invisible photo...file not suppported..then photo and video disappear
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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