Original topic:

Samsung M51 Display Color change automatically

(Topic created on: 11-16-2021 09:59 PM)
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surajitdutta41
Beginner Level 2
Options
Galaxy M

Hi #samsung

In Oct'20 I have purchased Samsung M51 and it's working perfectly alright, recently I have faced an issue with the Display. The Display color automatically changes. I went to Store and they suggest that there is an issue with the Display you have to repair it and the cost is about 5K. Also, they told as the warranty period is over so you need to pay the amount.

Now I am very much disappointed with these kind of incident.  Please look into it. 

Thanking you

Surajit Dutta

 

 

12 Comments
Abdul1996
Active Level 3
Galaxy M
same issue
0 Likes
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
lesegoKeikabile
Beginner Level 2
Galaxy M

This might be a Lil old, I just had this issue, this is how I solved it, maybe this can help someone else later;

Go to settings

On search, type display

Go to display

Under display, you can choose between

Light and dark

After that - Go to screen mode :

Under vivid

Select cool.

This should resolve your issue

I hope this helps.

nayankhan97
Active Level 1
Galaxy M
Same problem
0 Likes
Jay0208
Active Level 3
Galaxy M
Hello @Samsung how come this can be a hardware issue globally for all users with the same issue at the same time? Need some consideration to fix this issue. This issue had happened after the last android security patch update. I am having this issue as soon as my phone gets updated and booted up , I am experiencing screen flickering and discoloration. Need some responsible action from SAMSUNG SIDE FOR SAMSUNG USERS. Recently one plus users had the same issue and ONEPLUS had replaced the screen for free for all the users having this issue even if they are at out of warranty
praveen6387
Beginner Level 2
Galaxy M
Same problem
Venkatnaidu
Beginner Level 2
Galaxy M
I bought samsung m51 2020 October..
Now I face issue with colour flickering and yellow colour display
edgeuser29
Active Level 2
Galaxy M
Yes @samsung how can a certain hardware issue appear after a security update ,it seems that samsung is purposefully making the display of our phones to go bad by pushing a software update. Such malpratices by a big brand provolrs me to throw the samsung phone in trash ,chinese phones are better then this hansung **bleep**.