Original topic:

Samsung M40 - Overheating Issue

(Topic created on: 05-13-2021 07:49 AM)
807 Views
lunaticrk
Beginner Level 3
Options
Galaxy M
After One UI 3.1 update, Phone is overheating & battery draining very fast. Even I have stopped some apps still facing issue with the update.

When I was using some apps like teams, PES 2021.. mobile was overheated & app closed after 20 seconds. 

@samsung We need immediate fix on this issue.

4 Comments
Katoch12
Beginner Level 3
Galaxy M
Same problem here, kindly help
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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lunaticrk
Beginner Level 3
Galaxy M
I did everything. M40 battery draining fast.

One UI 2.1 consumes less power compare to One UI 3.1.

Waiting for next update from Samsung.
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DrNAVEEN
Active Level 2
Galaxy M
Bro same problem here after android 11 update
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