Original topic:

Samsung M31 having the same poor network reception problem with Jio

(Topic created on: 06-30-2020 12:39 AM)
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Samsung_3FqESMk
Beginner Level 2
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Galaxy M

Very disappointed with Samsung as they not even considering this issue. Even M31 having the same problem. I don't know what to do now

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Samsung_Support3
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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