lokiahgr
Beginner Level 2

Samsung M31 - Wifi Authentication problem/incorrect password/unable to forget network

 

I recently updated Software update on Samsung Phone (last night) and since then my home wifi internet is not working on Samsung M31 mobile phone. I tried connecting to another wifi it worked, but not the home wifi, unable to forget home wifi.

Tried several times, reset network settings done, reset factory settings done, still home wifi connection on Samsung M31 is unable to connect.

Please help. 

2 Comments
Itsdebby
Active Level 6

??? which update

Are you in beta for ui 3????

 

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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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