Samsung M31 Battery is draining fast. Phone gets hot at times.

[kisaloyroy]

The performance of 6000 MAH battery is not upto the mark in M31. It lasts only for a day, even when I select the "Medium Power Saving Mode". 

The phone gets heated up sometimes even on watching YouTube videos for long & also while charging. 

Please fix it.

[iamrohitkm]

Phone getting heat during youtube and charging is normal. For battery check have you enabled dynamic lock screen wallpaper. It will consume more battery.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[199alok]

,is 6000 mah battery and not giving 1 day battery backup what is this happening with samsung

[Abhiiiiiiiiiiiiipopz]

I have same prbm

[amjad8183]

me too. Any idea whats wrong?

[Samsung_O0fetal]

is your issue solved...coz m also facing same issue

[m31userf]

phone is getting heatup pls resolve

[anon12]

Disable the Google app and restrict it's background activity . This fixed the draining problem in my M31.

[kanhum]

battery life like 3000/4000 mah
going down within one day.