Firozpur
Beginner Level 2
I have purchased Samsung M30s and after using for 1 year and 3 month  it gets an update of Android 11 and just after it get installed successfully.  My device started restarting automatically again and again just after 4-5minutee usage.  Then I contacted to customer care center they told device to software update your motherboard is no more it cost 9500rs to repair it.
I was laughing like seriously due to your update my device is damaged and still I have to pay.
This device was my last smartphone from Samsung. Now I will never perform this mistake again
3 Comments
AnmolSidhu
Expert Level 5
How it could be?
Go to the Service Centre, and show to them.
There is no solution to these problems on call.
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AMPK
Expert Level 2
It can be due to some apps. try clearing residual files
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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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