Original topic:

Samsung M30s getting hanged and auto restart

(Topic created on: 01-05-2021 05:49 PM)
760 Views
amishra5
Beginner Level 2
Options
Galaxy M

My samsung m30s getting auto restarted. It's crashing very frequently. After reviewing threads on community I checked the settings and all of my settings are okay. The problems just started after completing the service warranty. 

Dear Samsung is there any way to get rid of this issue or we did blunder to show our trust in you? Your service center guys asked for motherboard replacement and it cost to me. Now, I get to know why Chinese better than Korean. I think it's wrong choice if my problem stand unresolved. 

25 Comments
Ehsank
Expert Level 5
Galaxy M
try these steps

A. Clear Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the power button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.



B. go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work

Meanwhile send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20200815-223913_Samsung Members_59464.jpg

Screenshot_20200815-223930_Samsung Members_59466.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

Itsdebby
Expert Level 5
Galaxy M
cable ko charging me lga ke???
0 Likes
Ehsank
Expert Level 5
Galaxy M
cache partition? yes
Itsdebby
Expert Level 5
Galaxy M
aur tumne form nahi bhraa kyaa
Itsdebby
Expert Level 5
Galaxy M
ambasador wala
Ehsank
Expert Level 5
Galaxy M
nai bhai abhi tak to nahi
nirajavni
Active Level 3
Galaxy M
connect with type c cable
0 Likes
nirajavni
Active Level 3
Galaxy M
means
0 Likes
nirajavni
Active Level 3
Galaxy M
connect with type c cable why