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Active Level 1

Hi,

My phone Samsung M30s is continuously keeps on restarting, I have done factory reset, then also issue not resolved, I am fed up of this issue, Kindly provide me solution for this, bought this phone on 1st October 2019, within 6 months this phone have become kind of headache & burden in this lockdown,

Kindly provide solution for this & don't tell me to visit service center as all are already closed.

14 Comments
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Active Level 1
bro same problem happened with me then i change my charge
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Active Level 1
i thik charger issue.
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Active Level 1
No charger issue, as my battery is charged fully, but as soon as I open any app, it restarts, totally pissed of due to this...
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Active Level 3

i am facing the same exact issue since today afternoon, i think many m30's are affected.

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Beginner Level 3

Me too. The phone was working fine till this started happening on 26/5/20. This is very furstrating and was not expected from a device from a company like Samsung. As a student attending online classes with all my important documents and notes in the phone, this problem is very damaging to my mental well being. I can't even backup Watsapp (inorder to perform a factory reset execting to solve the problem) as the phone keeps restarting on its own. Very bad experience from Samsung and this experience will serve as a deciding factor when buying my next phone. 

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Beginner Level 3
Factory resetting the phone didn't solve the problem.
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Active Level 3
yes even I tried didn't work, do one thing turn on medium power saving with 70% CPU that will solve the problem temporarily
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Active Level 1

Same issue today! are you  guys even a brand?? Please do fix thids bug immediately. i will never buy an Samsung again 

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